Debt Collection
We adopt a ‘Firm but Fair’ approach to our Debit Collection activities. If all attempts of yours have failed to have your debtor pay their invoices, pass your outstanding accounts onto us and we will act on your behalf so as to save any further disruption to your business. ‘No Collect, No Charge’. Please click here for more information.
Field Calls
Attending debtors address in order to confirm residency, contact details and reason for non payment. Phone contact is also conducted where required.
Process Serving
Serving complaints, Summons and other documents as issued by the state and federal courts. All effort is made to interview current occupiers and/or neighbours ensuring forwarding addresses are recorded for future service. Detailed attempt affidavits are prepared if the service is unsuccessful.
What people say about us
CLIENT TESTIMONIALS
In the last 18 months we have been using Capstone Collections. Their outstanding relationship with us as a business is a credit to their team. They have allowed us to recover outstanding debt which has allowed us to grow our business. We would highly recommend using Capstone Collections.
RSD Chartered Accountants have been using the services of Capstone Collections since November 2014. We were looking for a provider who is committed to the task, and not selective in the application of their services . Capstone are diligent in their approach, and they have provided the services in a professional and respectful manner.
Since 2012, KBL Carriers Pty Ltd have used Capstone Collections for all our Debt Collection services. We have found Leigh and his team to deal with all our accounts with the highest of integrity, giving us the best advice and working closely with us and our debtors. I would highly recommend Capstone to any company, small or large for all their Debt Collection requirements.
At all times we have problems we deal with as business owners. But thanks to Leigh and the team at Capstone Collections unpaid debts aren't one of them. They have a simple and easy process for getting an unpaid debt paid. They give updates along the way to make sure we are always informed of where things are up to. Would not hesitate to recommend them to anyone.
I don’t know what magic words Leigh used but within 24 hours of my contacting Capstone Collections, they achieved what we had tried in vain to do for 6 months. I hope we don’t have any more bad debts but if we do, I will waste no time in contacting Capstone.