Debt Collection & Recovery Service in Doncaster
At Capstone Collections we have the expertise to make the debt recovery process a simple one. We have a range of engagement levels, depending on how much involvement you require. Whether you need someone to serve a legal document on your debtors or information to pursue a debt on your own.
How We Can Help:
- We can meet with your debtors face to face and confirm the contact information we have for them is up-to-date
- Provide debtors with information they require to contact Capstone Collections to arrange payment of their outstanding debts
With many of our clients, we take over the course of action to facilitate the debt recovery process, giving you back your valuable business hours and ensure that we look after your commercial debt collection in a sensitive and professional way.
Our Debt Collection Process in Doncaster:
We make contact with your overdue debtors, with the aim of recovering the maximum amount owed in the shortest period of time. Taking into account the nature of the debt, its age and amount, as well as the particulars of your customer, we agree and implement an appropriate recovery strategy. We utilise every available method to establish contact and seek resolution – telephone calls, letters, emails, SMS, field visits and legal action (where required).
Business Debt Recovery Help:
As a key part in the early stages of business it’s important to manage cash flow. Without clearly managed cash flow, your business can suffer. Having up-to-date policies in place to manage debt recovery is a big part of your overall cash flow management.
Often, small business owners are unprepared for the ongoing changes that take place across both taxation and policy regulations in the business world, which can expose your business to potential breaches. At Capstone Collections, knowing these changes and regulations is our focus, leaving you free to concentrate on the more important tasks associated with the of running your business.
We Work With All Businesses:
We work with businesses in all industries and of all sizes. We have teams that are experienced in servicing large businesses, government sectors, corporate businesses as well as small to medium enterprises. We also offer services to those looking to recover personal debts.
Legal Action to Recover Your Debts:
Unless requested, it is our aim is to find ways that avoid legal action to recover your delinquent accounts, but if the debtor still refuses to pay after we have exhausted all pre-legal steps, we can issue proceedings through our in-house solicitor.
Successful Outcomes for Your Business:
There are range of pathways that you can take when approaching a debt and we want to make the process smooth for you. Whether you need to use legal action to show a debtor you are serious about recovery or you need some help creating a strategy that will allow for smooth debt management in the future, we can provide support and guidelines. Our network of specialists are an integral part of your business debt recovery and are on hand to assist you no matter what type of business you have.
We look forward to being able to assist you with your commercial debt recovery. If you have got outstanding debts that are owed to you, or if you are indebted to someone and need assistance with payment, then please get in touch with us today on 03 5400 1281.
What people say about us
In the last 18 months we have been using Capstone Collections. Their outstanding relationship with us as a business is a credit to their team. They have allowed us to recover outstanding debt which has allowed us to grow our business. We would highly recommend using Capstone Collections.
RSD Chartered Accountants have been using the services of Capstone Collections since November 2014. We were looking for a provider who is committed to the task, and not selective in the application of their services . Capstone are diligent in their approach, and they have provided the services in a professional and respectful manner.
Since 2012, KBL Carriers Pty Ltd have used Capstone Collections for all our Debt Collection services. We have found Leigh and his team to deal with all our accounts with the highest of integrity, giving us the best advice and working closely with us and our debtors. I would highly recommend Capstone to any company, small or large for all their Debt Collection requirements.
At all times we have problems we deal with as business owners. But thanks to Leigh and the team at Capstone Collections unpaid debts aren't one of them. They have a simple and easy process for getting an unpaid debt paid. They give updates along the way to make sure we are always informed of where things are up to. Would not hesitate to recommend them to anyone.
I don’t know what magic words Leigh used but within 24 hours of my contacting Capstone Collections, they achieved what we had tried in vain to do for 6 months. I hope we don’t have any more bad debts but if we do, I will waste no time in contacting Capstone.