Debt Collectors Recovery Service in Ballarat
Regardless of what industry your business is in, there’s always going to be some customers who neglect to pay their invoices. And as a small business it’s quite easy to become overwhelmed with the combination of day-to-day business operations and the continuous follow-up of outstanding debts.
Hiring a Debt Collection Agency
When you are dealing with unpaid invoices, you’ve most likely considered engaging with a debt collection agency in Ballarat. Capstone Collections take away the effort that is required to recover monies owed to you.
Advantages of hiring Capstone Collections:
- We have proven knowledge and experience in the debt collection process ensuring the best chance of recovering your outstanding funds
- We have in-house debt lawyers that can assist you with legal advice and filing a complaint
- We can save you time and money by handling the collection on your behalf
We Understand Your Business:
Our dedicated debt collection team have been working alongside our clients to assist them with the debt recovery process. We know that many business owners are not familiar with up-to-date legislation about debt collection in Ballarat, which is why we ensure that we are on top of the latest changes and ensure full compliance, and take the hassle out of adhering to regulations.
How We Recover Your Debts:
When Capstone Collections is employed to start the debt collection process, our experience is that the majority of debtors’ either pay the full amount of the debt upfront or make an arrangement to pay it off by installments. In the case that this does not occur, we will either send a final notice letter on our letterhead or alternatively, we can send a solicitors letter of demand.
If contact via letters are unsuccessful, we then follow up with a telephone consultation and ensure we exhaust all pre-legal steps to recover your debts. If they are a company or business, we can also list a default on their credit history on your behalf.
Included in Our Services:
- Front end receivables assistance
- Call Centre assistance for follow ups
- Dunning letters
- Telephone follow ups and payment requests
- Skip tracing
- Initiation of legal proceedings
Benefits to Your Ballarat Business:
- More time to focus on your core business goals when we take the burden of debt recovery off your hands
- We reduce operating costs by chasing outstanding invoices
- We minimise financial risk by helping you establish your Terms & Conditions of credit options to avoid bad debts in the future
The Capstone Collections Difference:
We bring a fresh approach to debt collection that gets results. Our expertise and exceptional staff allow us to provide an unrivaled service.
Get the Process Started Today!
After all, you’ve nothing to lose and everything to gain. Get in touch with our debt collection agency on 03 5400 1281 and speak with a Business Manager to discuss your debt collection requirements in Ballarat.
What people say about us
In the last 18 months we have been using Capstone Collections. Their outstanding relationship with us as a business is a credit to their team. They have allowed us to recover outstanding debt which has allowed us to grow our business. We would highly recommend using Capstone Collections.
RSD Chartered Accountants have been using the services of Capstone Collections since November 2014. We were looking for a provider who is committed to the task, and not selective in the application of their services . Capstone are diligent in their approach, and they have provided the services in a professional and respectful manner.
Since 2012, KBL Carriers Pty Ltd have used Capstone Collections for all our Debt Collection services. We have found Leigh and his team to deal with all our accounts with the highest of integrity, giving us the best advice and working closely with us and our debtors. I would highly recommend Capstone to any company, small or large for all their Debt Collection requirements.
At all times we have problems we deal with as business owners. But thanks to Leigh and the team at Capstone Collections unpaid debts aren't one of them. They have a simple and easy process for getting an unpaid debt paid. They give updates along the way to make sure we are always informed of where things are up to. Would not hesitate to recommend them to anyone.
I don’t know what magic words Leigh used but within 24 hours of my contacting Capstone Collections, they achieved what we had tried in vain to do for 6 months. I hope we don’t have any more bad debts but if we do, I will waste no time in contacting Capstone.